Privacy Policy

We are committed to protecting your privacy and personal data. This policy explains how we collect, use, and safeguard your information.

Last Updated: 04 March 2026

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Who We Are Data We Collect How We Use Data Data Sharing Data Retention Your Rights Contact Us

Who We Are

Revo Legal ("we", "our", or "us") is a company focused on making conveyancing faster and more transparent. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with us through our website or communications.

Our Contact Details

Company:

Revo Legal (Trading name of JBR Tech Ltd)

Address:

41 High Street
Wargrave RG10 8BU

ICO Registration:

C1886966

What Personal Data We Collect

We collect and process personal data depending on the nature of your interaction with us. This may include:

Contact Information

Name, address, email, telephone number

Identification Data

Date of birth, passport/driving licence, National Insurance number

Financial Data

Bank details, proof/source of funds, payment history

Transaction Data

Property details, lender information, quotes and service history

Technical Data

IP address, browser type, location, device information

Communication Data

Emails, phone calls, online chat messages, feedback or complaints

Additional Data

Marketing preferences and consent records

How We Collect Your Data

We collect your personal data from:

Direct interactions (e.g. when you request a quote, upload information, or contact us)
Independant legal service providers we work with (with your consent)
Estate agents, mortgage brokers, lenders (when applicable)
Public records (e.g. Land Registry, Electoral Roll)
Referral platforms, comparison websites or introducers (with your consent)
Cookies and analytics tools on our website (e.g. Google Analytics)

How and Why We Use Your Personal Data

We will only use your personal data when legally permitted. Here are our typical uses:

Purpose Lawful Basis
To allow your conveyancing service to progress more smoothly Contractual necessity
To verify identity and prevent fraud Legal obligation / legitimate interest
To comply with AML and regulatory laws Legal obligation
To respond to enquiries or complaints Legitimate interest / legal obligation
To manage client relationships Legitimate interest
For internal record keeping Legal obligation / legitimate interest
To send updates or marketing (optional) Consent

Sharing Your Data

We may share your data with trusted third parties when necessary:

HM Land Registry, HMRC, and other government bodies
Mortgage lenders and their panels
Identity verification platforms (e.g. LexisNexis, Thirdfort)
IT service providers (e.g. cloud storage, case management software)
Regulators and other law enforcement agencies (e.g. CLC, SRA, ICO, the police)
Legal and professional advisers
Estate agents or introducers (only with your prior consent)

Important Note

We do not sell your data to third parties.

How Long We Keep Your Data

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data of clients and contacts, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Typical Retention Periods:

Client files: At least 6 years after case closure
6+ years
Quote requests (non-clients): Up to 12 months
12 months
Marketing preferences: Until you withdraw consent
Until withdrawn

Anonymised Data

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research, statistical or development purposes in which case we may use this information indefinitely without further notice to you.

Your Data Protection Rights

Under data protection law, you have the following rights:

Access

Request copies of your personal data

Rectification

Correct any inaccurate or incomplete data

Erasure

Request deletion in certain circumstances

Restriction

Ask us to limit processing of your data

Objection

Object to processing based on legitimate interests

Portability

Request your data be transferred to another provider

Withdraw Consent

At any time, for marketing or optional processing

Exercise Your Rights

To exercise your rights, email us at:

privacy@revo.legal

No Fees

You do not have to pay a fee to access your data unless your request is manifestly unfounded or excessive.

Marketing Communications

We may send you occasional service updates or offers relevant to your previous instruction, based on our legitimate interest. You can opt out at any time using unsubscribe links or by contacting us.

We only send promotional marketing where you have actively opted in.

Cookies and Analytics

Our website uses cookies and third-party analytics (such as Google Analytics) to monitor visitor behaviour and improve usability. You can control cookies via your browser settings.

International Data Transfers

Your data is stored securely within the UK or EU. Where third-party tools transfer data outside the UK or EU (e.g. via cloud platforms), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

Data Security

We use technical and organisational measures to safeguard your data, including:

Encryption of sensitive data
Two-factor authentication for access
Regular data audits and staff training

Changes to This Policy

We review this policy regularly and may update it from time to time. When we do, we will update the "Last Updated" date above. Please check back periodically.

Complaints and Contacting Us

If you have any questions or concerns about your data, contact:

Data Protection Lead

Company:

Revo Legal (Trading name of JBR Tech Ltd)

Address:

41 High Street
Wargrave RG10 8BU

Still Unhappy?

If you're unhappy with how we've handled your data, you can also complain to the Information Commissioner's Office (ICO):

Helpline:

0303 123 1113

Address:

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF