Our Commitment
At Revo Legal, we are committed to providing high-quality services and client care. We regularly review our practices to ensure compliance with the rules and standards set by the Solicitors Regulation Authority (SRA).
If at any point you become unhappy or concerned about our service, please let us know immediately so we can do our best to resolve the issue.
How to Complain to us about the service we provide
Step 1: Initial Contact
In the first instance, please raise your concern with the contact handling your matter.
Step 2: Formal Complaint
If you wish to make a formal complaint, please write to our Complaints Manager at:
Contact Our Complaints Manager
Email:
complaints@revo.legalPost:
Revo Legal
41 High Street
Wargrave RG10 8BU
What We Will Do
Important: We will be open and transparent with our findings. Making a complaint will not affect how we handle your matter.
If you are not satisfied with our final response, you may refer your complaint to an alternative dispute resolution service.
Alternative complaints bodies (such as Ombudsman Services, ProMediate and Small Claims Mediation) exist, which are competent to deal with complaints about legal services. However, we do not agree to the use of these alternatives.
Further Help
Need Assistance?
If you require assistance to make a complaint, please let us know and we will do our best to help.