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Who We Are Data We Collect How We Use Data Data Sharing Data Retention Your Rights Contact UsWho We Are
Revo Legal ("we", "our", or "us") is a legal firm specialising in conveyancing. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with us through our website, communications, or legal services.
Our Contact Details
Company:
Revo Legal Ltd
Address:
102 High Street
Wargrave RG10 8DE
Email:
Benedicte@revo.legalICO Registration:
[Insert ICO number]
What Personal Data We Collect
We collect and process personal data depending on the nature of your interaction with us. This may include:
Contact Information
Name, address, email, telephone number
Identification Data
Date of birth, passport/driving licence, National Insurance number
Financial Data
Bank details, proof/source of funds, payment history
Transaction Data
Property details, lender information, quotes and service history
Technical Data
IP address, browser type, location, device information
Communication Data
Emails, phone calls, online chat messages, feedback or complaints
Additional Data
Marketing preferences and consent records
How We Collect Your Data
We collect your personal data from:
How and Why We Use Your Personal Data
We will only use your personal data when legally permitted. Here are our typical uses:
| Purpose | Lawful Basis |
|---|---|
| To provide conveyancing services | Contractual necessity |
| To verify identity and prevent fraud | Legal obligation / legitimate interest |
| To comply with AML and regulatory laws | Legal obligation |
| To respond to enquiries or complaints | Legitimate interest / legal obligation |
| To manage client relationships | Legitimate interest |
| For internal record keeping | Legal obligation / legitimate interest |
| To send updates or marketing (optional) | Consent |
Sharing Your Data
We may share your data with trusted third parties when necessary:
Important Note
We do not sell your data to third parties.
How Long We Keep Your Data
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data of clients and contacts, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Typical Retention Periods:
Anonymised Data
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research, statistical or development purposes in which case we may use this information indefinitely without further notice to you.
Your Data Protection Rights
Under data protection law, you have the following rights:
Access
Request copies of your personal data
Rectification
Correct any inaccurate or incomplete data
Erasure
Request deletion in certain circumstances
Restriction
Ask us to limit processing of your data
Objection
Object to processing based on legitimate interests
Portability
Request your data be transferred to another provider
Withdraw Consent
At any time, for marketing or optional processing
No Fees
You do not have to pay a fee to access your data unless your request is manifestly unfounded or excessive.
Marketing Communications
We may send you occasional service updates or offers relevant to your previous instruction, based on our legitimate interest. You can opt out at any time using unsubscribe links or by contacting us.
We only send promotional marketing where you have actively opted in.
Cookies and Analytics
Our website uses cookies and third-party analytics (such as Google Analytics) to monitor visitor behaviour and improve usability. You can control cookies via your browser settings. See our Cookie Policy for full details.
International Data Transfers
Your data is stored securely in the UK. Where third-party tools transfer data outside the UK (e.g. via cloud platforms), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.
Data Security
We use technical and organisational measures to safeguard your data, including:
Changes to This Policy
We review this policy regularly and may update it from time to time. When we do, we will update the "Effective Date" above. Please check back periodically.
Complaints and Contacting Us
If you have any questions or concerns about your data, contact:
Data Protection Officer
Still Unhappy?
If you're unhappy with how we've handled your data, you can also complain to the Information Commissioner's Office (ICO):
Website:
www.ico.org.ukHelpline:
0303 123 1113Address:
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF